BNP tries out Video services in Biarritz

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This photo show the facade of the Banque Nationale de Paris (BNP) branch in Biarritz. The establishment signs signal the list of services offered in this branch: “Service B”, automatic teller machines, counters, Videophone and videodisk.

In 1984, Banque Nationale de Paris (BNP) carried out a test with fully automated branches at a dozen closed sites without any personnel on site. These were ATMs equipped with an interactive videodisk module offering in the form of questions-answers information about the products offered. The most advanced one was installed in Biarritz, where the cabling policy carried out by France Telecom ( at the time the Directorate-General for Telecommunications) made it possible to connect the videophones through which the customer could dialogue with a consultant at a traditional branch.
The test showed limits both for the customer and for the bank. Consequently it was not expanded.

BNP Paribas Historical Archives
BNP Paribas Historical Archives
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